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Facing issue with your hp laptops/desktops OR Looking for hp Technical support contact options. Find Hp laptop or Desktop technical support contact options like Phone support toll free number, Chat or email specific to your hp laptop or desktop. We’re here 24/7. And we’re all about.


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Having an issue with your HP device.


Looking for HP Laptop support, Hp desktop support or Facing issues with your HP device. At hp technical support experts are available 24/7 to handle any technical issue, on any hp Laptops, Desktops, Tablets or Workstation. Protect your Printer, PC and Desktop with services that go beyond the standard warranty. Contact hp helpline. We’re here 24/7 and we’re all about you.


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HP Printers common Issues and Fixes

Find the support tasks you need for the following areas:

Wireless Network Issue: - PC Can’t Connect to the Wireless Network

AtricleID :- S2V-180307
Source:-Hp Laptop Support
Step: - Check that the wireless key or button is enabled

Most notebook computers have a button or keyboard key to turn the wireless signal on and off. Check the button or key status to verify if the wireless signal is on.

Locate the wireless key or button. This could be an image of an airplane or a wireless signal. Button or key Description

A standalone button with an airplane. This enables or disables “airplane mode” and turns off wireless and Bluetooth on the device.
F12 key with an airplane. This enables or disables “airplane mode” and turns off wireless and Bluetooth on the device.
F12 key with wireless icon and LED. This enables or disables "wireless mode". The LED illuminates in white or blue if active, and amber if wireless is turned off.
A standalone wireless button. This is typically located above or near the keyboard.

Press the button once, wait 10 seconds, then observe any changes to the wireless connection icon in the notification area and to the wireless button or key LED light. If the button or key does not have a light, hover your mouse over the wireless connection icon in the notification area to see the current connection status.

If the wireless signal is turned on, try connecting to the Internet again.

-If the wireless signal is turned off, press the button or key again to turn it back on, then try connecting to the Internet again.If not Run Windows Update (Setupantivirus) and HP laptop Support Assistant or HP Desktop Support Assistant to update all device drivers. Still facing trouble follow next step.

-Still having trouble contact hp laptop support for laptops & tablets and contact Hp desktop support for desktop computers & for all in one PC’s.

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*Wireless Network Issue: PC has a slow wireless connection or Disconnects intermittently
AtricleID :- S2V-180304
Source:-Hp Laptop Support

Change your wireless environment


Environment greatly impacts the effectiveness of wireless networks. Review and consider following actions to help resolve the wireless network issue.

  • Proximity: If you have a mobile computer, try to move it closer to your router so the signal strength is strong. The farther the computer is from the router, the weaker the broadcast signal. Use the wireless icon in the notification area to check the strength of the signal.

    Weak signal: or
    Strong signal: or
  • Interference: If possible, remove metal objects that are near or between the router and computer. They can interfere with the network signal and cause poor connectivity. Move the computer or router to a location where there are fewer solid object between the two and check if signal strength/connection improves.
  • Other devices operating on similar frequencies, such as cordless phones, microwaves, analog security devices, etc. can cause interference as well. Relocate or turn off these devices for testing.
  • Limit the amount of devices: Too many devices on the same network can cause performance drops. Temporarily have another device log off the network and see if the wireless issue is resolved.
  • Try connecting to a different network: If possible try to connect to another known nearby wireless network to see if the wireless issue is resolved. Too many devices on the same network can cause performance drops. Still faces trouble
  • Run Windows Update (Setupantivirus) and HP laptop Support Assistant or HP Desktop Support Assistant to update all device drivers. Still facing trouble follow next step.


Check for bandwidth consuming apps or services then test connection speeds



Devices such as smart TVs, wireless TV receivers, laptops, tablets, and phones might be consuming bandwidth and making your Internet service slower. Likewise, applications running on your computer might be using bandwidth in the background.

To isolate this further:

  • Try turning off or temporarily disconnecting any other devices that are using the same Internet connection.
  • Close all other applications on your computer, and then test the connection speed again.
  • Check to see if the problem occurs within a specific application. If it is program specific, here is a list of items that could help isolate this issue further.
    • Check the developer’s website for updates or fixes.
    • Try uninstalling and reinstalling the application.
    • Try using another similar application.
    • If the wireless connection speed is still slow, Run Windows Update (Setupantivirus) and HP laptop Support Assistant or HP Desktop Support Assistant to update all device drivers. Still facing trouble follow next step.
    • If the wireless connection speed is still slow, test the network performance with a different device. If the same behavior exhibits, please contact your internet service provider (ISP) as this may be an issue with your internet connection or associated hardware.
    • If the problem doesn’t show on the other device or if another device is not available to test with, continue to the next step.
    • Still having trouble contact hp laptop support for laptops & tablets and contact Hp desktop support for desktop computers & for all in one PC’s.


HP PCs - No Power


AtricleID :- S2V-180301
Source:-Hp Desktop Support

Welcome to the no power or no boot guided troubleshooter for HP computers

Use this guided solution to resolve computer startup issues. Failed startups might indicate the computer is not receiving power, there is a software or operating system error, or a hardware component such as the memory or hard disc requires attention. To begin troubleshooting, press the Power button and check for any signs of power. If you see a cursor or error on the display, or you hear noises such as beeps or fans. If you do not see or hear anything indicating power,

Perform a hard reset

Many startup errors and other problems can be resolved by a hard reset, which decreases the amount of power stored in hardware components.

  • Shut down the computer, then disconnect the power cord from the rear of the computer.
  • Press and hold down the power button for at least 10 seconds, then release it. The power light indicator might turn on briefly then go out.
  • Reconnect the power cord, then turn on the computer to confirm if the issue is resolved.
  • Still having trouble contact hp laptop support for laptops & tablets and contact Hp desktop support for desktop computers & for all in one PC’s.
HP PC’s – No Boot

If your computer powers on but fails to boot up, check the screen to help identify the cause. Depending on the issue, you might see a blue or a black screen with an error message, an HP logo, a Windows error, or nothing at all.

Scenarios:-

Nothing – The screen is Blank or Black
An Hp or Compaq Logo
A Black screen with an error message
A Windows Logo then a blue screen with error message
A Widows Open with an error message

Perform a hard reset (All-in-Ones and Desktops)



Many startup errors and other problems can be resolved by a hard reset, which decreases the amount of power stored in hardware components.

  • Shut down the computer, then disconnect the power cord from the rear of the computer.
  • Press and hold down the power button for at least 10 seconds, then release it. The power light indicator might turn on briefly then go out.
  • Reconnect the power cord, then turn on the computer to confirm if the issue is resolved.
  • Press and hold down the power button and shut the computer down. Restart the computer and after hp logo start tapping F8 key from the keyword to boot the computer to boot menu.
  • From boot Menu Click Troubleshoot>advance options>startup Settings> Last good known configuration.
  • If issue resolved Run Windows Update (Setupantivirus) and HP laptop Support Assistant or HP Desktop Support Assistant to update all device drivers. Still facing trouble follow next step.
  • If still issue persist contact Microsoft Support (Setupantivirussoftware) or contact hp laptop support for laptops & tablets and contact Hp desktop support for desktop computers & for all in one PC’s.

Notebook PCs - Keyboard and TouchPad or ClickPad Guided Troubleshooter



AtricleID :- S2V-180224
Source:-Hp Laptop Support

Scenarios:-

My Touchpad or Click pad does nothing
Scrolling does not work
Multi-gesture feature doesn’t work
Buttons or Clicking doesn’t work
Tapping does not work

Enable the Touchpad or Click Pad

On some touchpads you can turn on or off the Touchpad by double tapping in the upper left corner of the Touchpad. Double tap to turn the Touchpad on, repeat to turn the Touchpad off.

If you can't enable the touchpad by double tapping in the upper left corner, you can try enabling it from within Windows using the following steps.

Search Windows for 'mouse button', then click the Mouse or Change mouse settings Control Panel setting in the results. Click the Device Settings or the Click Pad Settings tab of Mouse Properties. If you have a Synaptics device, the tab includes the Synaptics icon and might vary from the graphic.

Device Settings
Select the desired touchpad under the Devices list, and then click Enable to turn on the device.

NOTE: If you wish to turn off TouchPad, click Disable.

Run Windows Update (Setupantivirus) and HP laptop Support Assistant or HP Desktop Support Assistant to update all device drivers. Still facing trouble follow next step.

Perform a hard reset (Notebooks)



A hard or forced reset can restore computer functions by erasing all information in the memory and clearing and reestablishing the software connections between the BIOS and the hardware.

  • Turn off the computer.
  • Remove the computer from any port replicator or docking station.
  • Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
  • Unplug the AC adapter from the computer.
  • Turn the computer over and look for a battery compartment door to determine if your computer has a removable battery or not.
    • If you see a battery compartment door, your computer has a removable battery. Remove the battery, press and hold the power button for 15 seconds, reinsert the battery into the compartment, then continue to the next step.
    • If you do not see battery compartment door, your computer does not have a removable battery. For most notebooks with non-removable batteries, press and hold the power button for 15 seconds to complete the reset, then continue to the next step.
      NOTE: The following models require different button presses to complete the reset:
    • HP ENVY 17 2D and 3D and ENVY 15-3000 series: Press and hold the power and the Beats buttons for 8 to 10 seconds
    • HP Folio 13: Press and hold the power button for 8 to 10 seconds
    • HP ENVY 14 SPECTRE: Press and hold the power and the Mute buttons (on the right side of the palm rest) for 8 to 10 seconds
    • HP EliteBook Folio 1040 G1: Press and hold the power and the Mute buttons at the same time for 15 seconds or until the computer restarts
    • HP EliteBook Folio 1040 G2: Press and hold the power and the Mute buttons at the same time for 15 seconds
  • Reconnect the AC adapter to the computer and a power source, but do not connect any of the peripheral devices.
  • Turn on the computer. If a startup menu opens, use the arrow keys to select Start Windows Normally, then press the Enter key.
  • After reconnecting any peripheral devices, run Windows Update (Setupantivirus) and HP laptop Support Assistant or HP Desktop Support
  • Assistant to update all device drivers.
  • If still issue persist contact Microsoft Support (Setupantivirussoftware) or contact hp laptop support for laptops & tablets and contact Hp desktop support for desktop computers & for all in one PC’s.